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Declining an application

In this section

  1. 1
    Introduction
  2. 2
    Supporting choice and involvement
  3. 3
    Applying for direct payments
  4. 4
    Declining an application
  5. 5
    When a direct payment is agreed
  6. 6
    Getting help to manage direct payments
  7. 7
    Conditions that apply to the use of direct payments
  8. 8
    Using direct payments to employ staff
  9. 9
    Council duty to protect public funds
  1. 10
    Monitoring and reviewing direct payments
  2. 11
    Discontinuing direct payments / requiring repayment
  3. 12
    Concerns and complaints
  4. 13
    Implementing, monitoring and reviewing policy
  5. 14
    Appendix 1 - Definition of terms in this policy
  6. 15
    Appendix 2 - People excluded from having direct payments
  7. 16
    Appendix 3 - legal context
  8. 17
    Policy Details

4.1.    The council will decline any application for direct payments where the conditions set out at paragraphs 3.1 (adults with capacity) or 3.4 (adults who lack capacity) are not met in full. 

4.2    When the council declines an application for direct payments, we will:

  • explain in writing: 
    • which condition(s) was not met
    • the reason why the council considers the condition(s) to be unmet
    • what the person may need to do to obtain a positive decision
    • how to appeal the decision through the council’s complaints process
    • continue planning with the adult to ensure that their needs are met/after-care services provided without the use of direct payments
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