Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Implementing, monitoring and reviewing policy
In this section
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1Introduction
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2Supporting choice and involvement
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3Applying for direct payments
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4Declining an application
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5When a direct payment is agreed
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6Getting help to manage direct payments
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7Conditions that apply to the use of direct payments
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8Using direct payments to employ staff
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9Council duty to protect public funds
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10Monitoring and reviewing direct payments
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11Discontinuing direct payments / requiring repayment
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12Concerns and complaints
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13Implementing, monitoring and reviewing policy
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14Appendix 1 - Definition of terms in this policy
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15Appendix 2 - People excluded from having direct payments
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16Appendix 3 - legal context
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17Policy Details
13.1 This policy will be published on the council’s website.
13.2 The council will advise staff and any delegated organisations that policy has been revised.
13.3 The council will monitor compliance with this policy through routine quality assurance processes such as:
- manager/supervisor oversight of casework
- internal audit procedures
- contract management and monitoring and other processes agreed with organisations authorised or commissioned by the Council to act on its behalf or provide services for the council
13.4 The council will review this policy by 31 August 2024.
Policy published : April 2011
Policy reviewed : August 2021
Last reviewed: