Skip to content

How to pay

In this section

  1. 1
    Introduction
  2. 2
    Legal Context
  3. 3
    Policy Scope
  4. 4
    Personal Budgets
  5. 5
    When will charges apply
  6. 6
    How to pay
  7. 7
    Exceptions from charging
  8. 8
    Providing information and advice
  9. 9
    The Financial Assessment
  10. 10
    How we complete financial assessments
  11. 11
    Light Touch Financial Assessments
  12. 12
    Refusal to complete the financial assessment
  13. 13
    Where people lack mental capacity
  14. 14
    Nursing care and funding support from the NHS
  1. 15
    Safeguarding
  2. 16
    Carers
  3. 17
    Charging for care and support in settings other than a care home
  4. 18
    Charging for care and support in a care home
  5. 19
    Appeals and Waivers
  6. 20
    Debt Recovery
  7. 21
    Implementation and monitoring
  8. 22
    Appendix 1 - Definitions
  9. 23
    Appendix 2 - Capital, income and tariff income
  10. 24
    Appendix 3 - The Minimum Income Guarantee and PEA figures (2025/2026)
  11. 25
    Appendix 4 -Disability Related Expenditure (DRE)
  12. 26
    Appendix 5 - Review and Appeal Process for Adult Social Care Financial Services
  13. 27
    Policy Details

6.1    The preferred method of payment is through direct debit.

6.2    When the council arranges care and support for someone, there are alternative ways to pay, such as the automated payment line. Please call the number on the contribution letter, or the invoice helpline number for more information.

6.3    When an adult has a direct payment, they should pay money directly into their dedicated account.

Last reviewed:
Previous When will charges apply Next Exceptions from charging