Skip to content

Providing information and advice

In this section

  1. 1
    Introduction
  2. 2
    Legal Context
  3. 3
    Policy Scope
  4. 4
    Personal Budgets
  5. 5
    When will charges apply
  6. 6
    How to pay
  7. 7
    Exceptions from charging
  8. 8
    Providing information and advice
  9. 9
    The Financial Assessment
  10. 10
    How we complete financial assessments
  11. 11
    Light Touch Financial Assessments
  12. 12
    Refusal to complete the financial assessment
  13. 13
    Where people lack mental capacity
  14. 14
    Nursing care and funding support from the NHS
  1. 15
    Safeguarding
  2. 16
    Carers
  3. 17
    Charging for care and support in settings other than a care home
  4. 18
    Charging for care and support in a care home
  5. 19
    Appeals and Waivers
  6. 20
    Debt Recovery
  7. 21
    Implementation and monitoring
  8. 22
    Appendix 1 - Definitions
  9. 23
    Appendix 2 - Capital, income and tariff income
  10. 24
    Appendix 3 - The Minimum Income Guarantee and PEA figures (2025/2026)
  11. 25
    Appendix 4 -Disability Related Expenditure (DRE)
  12. 26
    Appendix 5 - Review and Appeal Process for Adult Social Care Financial Services
  13. 27
    Policy Details

8.1    The council will provide universal information about charging, financial assessments and where to get financial advice about paying for social care on its website. We will provide personalised information to people involved with adult social care.

8.2    The information will be provided in the most suitable way for a person’s needs. 

8.3    The council will also make people aware of the independent financial advice that is available to them and how to access it.

8.4    Information about different ways to pay for care and support will also be available, such as Deferred Payments.

Last reviewed:
Previous Exceptions from charging Next The Financial Assessment