COVID-19 Update

Many families may be finding the current circumstances difficult and worrying. Whilst having more time together as a family can be a pleasure, the additional pressures of home schooling, managing your child’s anxiety and not seeing friends and loved ones is a challenge for us all. 

The Family Information Service is here for you and has extending it’s free confidential advice line to provide advice, guidance and emotional support on any aspect of parenting and family life.

If you would like support and advice, you can talk to one of our Family Information Advisers by:

Ringing our Free phone number 0800 542 02 02 (the service will aim to respond to calls in real time but when busy, you may be asked to leave a message)

Emailing -

Facebook message - just search for Family Information Service – Gloucestershire

The service is available weekdays from 9am to 5pm

Early Help and Targeted Support

Early Help is about getting timely and effective support to children, young people and their families who need it, and also focuses on how families can be supported to do things for themselves and build on their strengths.

The services we offer provide a range of advice guidance and support directly to families or other practitioners who are supporting them, alongside a range of targeted services where more help is needed.

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