Telephone system issue

We have problems with our telephone systems. While we resolve these issues please email the team you need to contact or call back later.
Many thanks for your patience.

COVID-19 Update

Many families may be finding the current circumstances difficult and worrying. Whilst having more time together as a family can be a pleasure, the additional pressures of home schooling, managing your child’s anxiety and not seeing friends and loved ones is a challenge for us all. 

The Family Information Service is here for you and has extending it’s free confidential advice line to provide advice, guidance and emotional support on any aspect of parenting and family life.

If you would like support and advice, you can talk to one of our Family Information Advisers by:

Ringing our Free phone number 0800 542 02 02 (the service will aim to respond to calls in real time but when busy, you may be asked to leave a message)

Emailing -

Facebook message - just search for Family Information Service – Gloucestershire

The service is available weekdays from 9am to 5pm

Targeted Support

Many families will face difficulties at some time and targeted support is a way of working with them so they can better manage problems that they may be going through.

In Gloucestershire targeted support covers the direct delivery of services, which includes our family support service – Families First, parenting programme – Triple P, and Family Group Conferencing Service.

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