The following information represents our most recent self-assessment against the CQC Local Authority assessment framework. In writing this self-assessment we have sought feedback from our teams, our NHS partners, partnership boards, Know Your Patch networks, care providers and our Voluntary, Community and Social Enterprise (VCSE) colleagues.
Our self-assessment has been structured around each of the four CQC themes nine quality statements and answering what are our strengths and ambitions, what is our performance and how do we know and what are our plans to improve or maintain performance.
Our vision and purpose
We make a difference by enabling people to help themselves and each other, doing everything we can to help people build resilience, thrive and live a good life.
Our mission
- Collaborate with family, carers, people, communities to promote good health, independence, positive risk taking, and prevent harm
- Be involved when we’re needed, at the right time, for right length of time. Champion people’s rights, treating them with dignity and respect.
- Promote social and community connections, enabling people to thrive, supporting independence, well being, and healthy lifestyles
- Act in a coordinated way that puts people at the centre, act on feedback and what people are telling us in a way that is responsive and flexible, listening to what is important to them
- Challenge inequality and discrimination in all we do, poor quality wherever we see it, promote inclusion and communicate in an accessible and open way
- Do everything we can to support high quality services, making best use of intelligence, data and available technology, creating a learning culture to help improve what we do
Our priorities
- Ensure the way we assess individual need and deliver care and support are fit for the future
- Develop out approach to co-production with people with lived experience of disability and long term conditions
- Digitise, connect and transform services safely and securely
- Develop our approach to our statutory obligation to prevent reduce and delay needs for care and support
- Develop our internal and external workforce strategies focusing on recruitment and retention, learning and development, and digital skills and capability
- Develop our strategic commissioning priorities, supporting providers and supporting innovation
- Deliver the Adult Social Care outputs of the health and social care system transformation of urgent and emergency care,
- Deliver our data and intelligence and quality strategies, to improve oversight and decision making
Our mission and priorities are linked and have been designed from our self assessment and mapped to a number of strategic and national drivers. They are delivered largely through our long term transformation programme or our improvement plan which is focused on six monthly rounds of improvements. For further information please see Appendix 4.1 Our Transformation Programme and Appendix 4.2 Our Improvement Plan.