Telephone system issue

We have problems with our telephone systems. While we resolve these issues please email the team you need to contact or call back later.
Many thanks for your patience.

Do I meet the criteria?

The eligibility criteria and support available are as follows:

Support available


  • Furniture; rugs / carpet; white goods
  • Essential household equipment
  • Gas / electricity
  • Rent in advance (only when all other options for rent in advance have been requested)
  • Removal expenses
  • Food deliveries, supermarket vouchers
  • Cash when necessary
  • The Children’s Fund can also provide clothes

Be resident in Gloucestershire,

Be 16 years old or over, and

Be in one of the following priority groups:

  • At risk of entering institutionalised care
  • At risk of significant harm or exploitation
  • Avoid an uncontrollable debt
  • Care leavers 16 to 18 years (up to 25 years old if in education)
  • Ex-offenders/leaving YOI
  • Resettlement from custody for young people
  • Leaving Accommodation Based Support services
  • Leaving residential care
  • Fleeing domestic abuse
  • Escaping hate crime/harassment
  • Person with terminal illness
  • Child in Need in the home
  • Child has child protection plan
  • History of homelessness
  • Runaways
  • Sleeping rough for long period
  • Living in poor accommodation including living in temporary accommodation
  • Families where parent is misusing alcohol/drugs or has mental health crisis
  • Pregnant women
  • Assessed by GCC as being eligible for support from Health and Social care
  • Telecare user
  • Person with chronic illness
  • History of Mental illness / self-harming
  • History of substance or alcohol misuse and actively seeking rehabilitation


Receive or awaiting means tested benefits or be on low income:

  • Pension Credit
  • Employment and Support Allowance
  • Job Seekers Allowance
  • Child tax credit
  • Working tax credit
  • Income Support
  • Universal Credit
  • Housing Benefit
  • Are due to leave care within the next six weeks and likely to get one of the above benefits
  • Furloughed due to COVID-19
  • Young people leaving education at 18
  • Children and young people who attend an independent Special School for education
  • All children under the age of 5
  • All care leavers
  • All care leavers with children
  • Children and young people with a disability
  • Children and young people that need a specialised diet

Help us improve Gloucestershire County Council

Don’t include personal or financial information like your National Insurance number or credit card details.