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Before you visit

All visitors need to register on the Archives and Records Association (ARA) Archives card system. If you do not already have an Archives Card, please apply for one online in advance of your visit. This replaces the discontinued County Archives Research Network (CARN) reader’s card.

The ARA card will be valid for five years from the date of issue.  When your card is due to expire, we will replace it providing you show us appropriate proof of identity again. 

All first-time users of an ARA Archives Card will need to bring two forms of ID to validate their application.

 

Please see here for guidance on access for people with disabilities and special requirements. 

 


Ordering documents and making an appointment

To book a visit, you need to search our online catalogue and choose items you'd like to see by 'adding to saved records' and then selecting 'book a visit'.

Click here to search for documents held and make an appointment to view them in our public research room. Select items of interest by clicking the star symbol on the right-hand side of each catalogue entry. These items will then appear in the 'saved records' tab at the top of the screen. To make an appointment, open the 'saved records' tab and select 'Book a visit' in the 'Actions' box. See the Help section for further guidance.

During the booking process, you will be asked to read and agree to our terms of access and advised of our research room rules and our Covid arrangements. You will be asked to select a convenient date. Every effort will be made to accommodate our users but we suggest that you also provide an alternative date to avoid disappointment. Each booking will be confirmed by email. Please wait for this confirmation before making your visit.

We need 3 working days’ notice to process all pre-orders and you can order up to 10 documents per visit. If you know that you'll need to see more than 10 documents, please email us at archives@gloucestershire.gov.uk

You may also contact us about certain records using the same method. Not all records selected will be orderable. This may be because you have chosen a whole collection or series references or possibly closed material.

 

There is lots of help in the catalogue to get you started, or to get the most out of it see our online training below.

 

 


On the day

If you feel unwell on the day of your visit, please call us on 01452 425295 to rearrange your appointment.  

If you wish to order extra documents during your visit, up to 3 items, there are two live runs each day at 10am and 1pm (10am and 2pm on Fridays).

Please read our Research room guidelines before you visit.

You can use a camera or mobile device to make copies of most original documents and publications - please see 

We will keep all our arrangements under review in accordance with the latest Government guidance so please check the website before visiting next time.

 

What to bring

  • Make sure you've got your ARA card, and if it's your first visit then you will need to bring two forms of ID to validate your application. 
  • Pencils ONLY in the search room - so make sure you've got one handy and a notebook if you need one.
  • We have power points to charge electronic devices, and we ask that you leave the search room if you are making any calls.
  • On arrival, you will be asked to put your bag (including laptop bag) and coat (if you're not wearing it) in a locker, so if you've got several things you need with you we recommend a clear plastic bag to put them in.
  • You are welcome to bring laptops, mobile devices, cameras and stationery into the public research room.  The research room is fully wi-fi enabled. Equipment must have a current Portable Appliance Testing (PAT) label if you want to connect it to our mains electricity supply.

Facilities

  • Locker room for bags and coats.
  • Customer Coffee lounge with free water dispenser.
  • A staffed enquiries desk, where you can ask for help and advice during your visit.
  • Microfilm and microfiche readers. Please pre-book these, giving five days' notice if possible, and you will need to wear gloves which we will provide.
  • Public computers with access to the internet, including access to the Ancestry and Find My Past websites.  Please pre-book these, giving five days' notice if possible.
  • Full wi-fi availability in the research room.

Rules for working with original documents

  • Make sure that your hands are clean and dry – ask us for gloves if you are using photographs.
  • If you have recently used hand sanitizer, please wash your hands to prevent chemicals from getting on to archival documents.
  • Use supports and weights for volumes and maps – ask our staff if you are not sure where these are or how to use them.
  • Use a soft leaded pencil for notes and rest your paper on the table not the document.
  • Keep individual items in a bundle in their original order.
  • Always ask our staff before you take your own photographs.
  • Purchase a camera pass from Reception and complete a copyright form.
  • Ask us for protective equipment (mask and gloves) if you suffer from any dust allergies or respiratory conditions.

If you are using documents relating to living people please be aware that your research may count as ‘processing’ under the Data Protection Act 2018. This may mean that we will ask you to sign a researcher undertaking before you can access certain material. If you’d like more information about this, please ask.

 


Getting here

Our address is:

Gloucestershire Archives @ the Heritage Hub

Clarence Row

Alvin Street

Gloucester

GL1 3DW

What three words?  Rings Cycle Apples

 

Travelling by car

£3 per day: tokens available from reception. Free for volunteers and Blue Badge holders.

 

Travelling to Gloucestershire Archives @ Heritage Hub by car

Our postcode is GL1 3DW. There are signs to the Heritage Hub from London Road, Worcester Street and Alvin Street.

 

If travelling to Gloucestershire Archives from London Road towards the city centre:

Turn right onto Alvin Street just before the petrol station on your right.

Continue along Alvin Street and there will be a sign to "Heritage Hub" pointing left down Clarence Row, just before you reach Garden Machinery on your left.

The entrance to Gloucestershire Archives @ Heritage Hub will be in front of you.

 

If travelling from Worcester Street / A38 towards the city centre:

Take the last left before the railway bridge onto Alvin Street.

Continue past Roots Café and Garden Machinery on your right and take the next right down Clarence Row.

The entrance to Gloucestershire Archives @ Heritage Hub will be in front of you.

 

If travelling from the city centre along London Road:

After about 50 yards take the first left after the petrol station onto Alvin Street.

Continue along Alvin Street and there will be a sign to "Heritage Hub" pointing left down Clarence Row, just before you reach Garden Machinery on your left.

The entrance to Gloucestershire Archives @ Heritage Hub will be in front of you.

 

If travelling from the city centre along Worcester Street:

Take the first right onto Alvin Street.

Continue past Roots Café and Garden Machinery on your right and take the next right down Clarence Row.

The entrance to Gloucestershire Archives @ Heritage Hub will be in front of you.

 

Other car parks

Gloucester has a range of car parks for visitors to the city.  You can find out more about public parking.

The closest car parks to Gloucestershire Archives are:

Hare Lane North

Hare Lane South

Great Western Road

Both Hare Lane North and Great Western Road car parks charge £3 per day.

 

Travelling by public transport

It's easy to get to us by public transport, as we're less than 10 minutes away from both the bus and railway stations.

ThinkTravel's website has information about buses and trains across Gloucester and Gloucestershire.  Please visit their website to find out more:

Buses

Park & Ride

Trains

 


Donations and deposits

If you'd like to make a donation or deposit, please get in touch with the Collections Management team at archives@gloucestershire.gov.uk or 01452 425294 to arrange an appointment. Please see our Adding to our collections page for more information.

 

We look forward to welcoming you on site.

Dive into the collections

Are you ready to search our collections? Start browsing our online catalogue to find what you need, and book a visit.

 

Online Catalogue