Submit a request for internal review or make a complaint about my request

Once you have received your response, and if you are not satisfied with the response you have received, you have the right to ask us to reconsider your request and undertake an Internal Review. 

To make sure the aspects of your case that you are not happy with are properly considered, it is important that you provide details of what you wish to be reviewed.

Without these details you may find the review does not cover your specific concerns and once the review is complete you will need to escalate your concerns to the Information Commissioners Office (ICO), which can add delays to your experience.

The council is a very large organisation with many different services, provided by many departments, so as much detail as you can provide will help your experience. You have the right to appeal against a decision to withhold any information or complain about the way your request was handled; for more information on how to do so please see complaints about Freedom of Information & Environmental Information Regulation page