Business Service Centre

In the Business Service Centre we really do care about our customers and strive to provide excellent value for money services to meet your changing needs.

We have a proven track record in delivering services to a range of public sector related customers including Gloucestershire schools, Police, Gloucester City Council and a range of trusts and voluntary organisations.

Why buy our services?

We keep abreast of relevant developments, both nationally and locally on your behalf and ensure that changes are processed and communicated to those affected. Our staff are skilled in pay and benefits issues and will guide you through new developments such as pensions auto enrolment and real time information processing for HMRC.

And of course don't forget we are not profit driven and are clear and honest about our charges - no small print or hidden extras.

What services can you buy?

We can offer you the following services:

• Paying your staff and making statutory returns - We calculate and process monthly pay into employees bank accounts and give you the information you need to make payments to third party organisations, such as Pensions.
• Keeping employee records -We provide advice on terms & conditions to your staff and managers and produce statement of particulars for changes to staff contracts to ensure you meet employment law
• Recruitment administration -Let us take the headache out of recruitment by doing all the administration for you - we'll agree schedules with your managers, process application forms, prepare short lists and write to candidates.
• Pre-employment checks (inc. DBS) - We will take up references and other checks, including Disclosure and Barring Service to ensure you have taken all the appropriate safeguarding steps.
• Temporary Staff service - We have an excellent pool of administration staff who can help you out whenever you need them for just a day or much longer. We can also work with you to develop staff pools to meet the specific needs of your organisation.
• Employer benefit scheme administration - If we run your payroll we can also take the hassle out of all kinds of employer benefits that you offer to your staff, including honorariums, long service awards and certificates.

As well as the core services we can also offer:

• Redundancy estimates
• Publish Spending Information to fulfil your transparency obligations
• Flexible options to support your use of SAP -from a full service to technical support for your own in house team
• Recruitment advertising
• Additional Reports - customised to meet your needs
• Regular visits, training or workshops to support you or your managers
• Annual reviews or reports

Plus options to buy into other related council services such as Occupational Health, Employee assistance and HR.

Please contact us for more information.

Short film of Mark Hawthorne - Leader of the Council talking about the BSC

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Short film of Peter Gillett - Director of resources - Gloucester City Council talking about the BSC