6. Practice Guidance – General Personal Care
6.1 People should be encouraged and supported to be as independent as possible in all their care tasks. Staff should never undertake tasks which people are able to perform themselves with sufficient time and support.
6.2 People should be offered as much consistency of care as possible so that they can develop a rapport with the care staff.
6.3 Wherever possible, both men and women should be employed, and people allowed to choose the gender of their care staff, except where there is evidence that this would expose the care worker to sexual harassment or assault. Care staff must report any abuse to their line manager and support must be offered in line with the Post Incident Support Policy:
6.4 Care staff must be culturally sensitive and aware of different concepts of privacy, nudity and in/appropriate touch.