Post Incident Support Policy 2005
15.1 It is important that relevant records are properly closed when an individual dies. Recording Policy.
15.2 Click onto the following process maps for inputting data on the death of an individual:
death data process (CSOs & Placement Administrators)
death data processes (Supporting People, ICT &Home Care)
death process map reopening a case after death
(please note that these process maps are currently only available to GCC staff. If you require a hard copy, please contact the Strategic Planning and Policy Section on 01452 427036)
15.3 When ERIC is updated with the date of death the person entering this should check if the individual is known to the FAB team and if so, should advise the FAB Team Administration section accordingly (email SS FAB Team Mailbox).
15.4 Some services should not be immediately closed on ERIC due to financial and practical reasons. They are as follows.
- Supporting People Services - Supporting People continue to pay for accommodation based services until advised by the Provider of the tenancy end date
- Domiciliary Care services –Domiciliary Care workers hand in their timesheets one week in arrears and therefore the Domiciliary Care service needs to be "open2‟ on ERIC for up to 7 days after the death of the individual to ensure the Domiciliary Care worker receives the correct payment
- Occupational Therapy services - if equipment has been loaned to the individual and needs to be returned
15.5 When an individual dies and there is an outstanding FAB referral the Care Manager should consult with the FAB Team to confirm whether the assessment is still required (Short Break and Residential services only). This can be done via the SS FAB Team Mailbox.
