Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Information recording
In this section
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1Policy statement
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2Purpose
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3Scope
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4Definitions
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5Legal Context
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6Expected Death
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7Unexpected and/or suspicious death
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8Information recording
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9Funeral arrangements
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10Medication
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11Media
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12Possessions
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13Supporting others who use the service
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14Supporting staff
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15Death data processing
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16Carers
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17Pets
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18Recovering equipment
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19Practice guidance
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20Implementation
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21Monitoring and review
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22Expected death flow chart
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23Unexpected and/or suspicious death flow chart
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24Appendix 1 – Guidance on multicultural issues
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25Appendix 2 – Useful organisations and websites
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26Policy details
Although some staff may be given training in emergency first aid they are not expected to be qualified first-aiders. If staff are present when an individual dies they must summon professional assistance (either the GP or the ambulance service) and take only such immediate measures as they feel competent with, or are instructed to take by the person they contact. They must report to their Line Manager as soon as possible and then follow the procedures in section 6 or 7, as appropriate.
Although some staff may be given training in emergency first aid they are not expected to be qualified first-aiders. If staff are present when an individual dies they must summon professional assistance (either the GP or the ambulance service) and take only such immediate measures as they feel competent with, or are instructed to take by the person they contact. They must report to their Line Manager as soon as possible and then follow the procedures in section 6 or 7, as appropriate.
8.1 The essential information that a member of staff needs when they find an individual who they believe to be dead is recorded on the contact sheet in the individual’s personal file. This will include:
- Next of Kin/emergency contact details
- Religious, personal beliefs and preferences
- GP details
8.2 For individuals who are known to have a terminal illness, where death is the expected outcome and/or they have no next of kin/ representatives/ advocates, the following information should be recorded within the "End of Life2 care plan, if they have one, or in their case notes:
- Next of Kin/emergency contact details (and whether they want to be notified "out of hours" of any serious incidents)
- GP details (and whether they want to be called out if the individual dies "out of hours")
- Wishes regarding burial/cremation
- Specific cultural and religious considerations regarding death and dying
- Wishes regarding contacting a spiritual advisor
- Whether there is a living will
- Wishes regarding preference of undertaker Who has power of attorney
- Inventory of possessions
- Any special wishes regarding funeral services
8.3 As with care plans, an individual’s end of life plan or relevant case notes will be regularly reviewed and updated to reflect an individual’s needs and wishes
Last reviewed: