How to Report a breach of planning regulations

Planning Enforcement in Gloucestershire

The Council is committed to protecting Gloucestershire’s built, natural and heritage environment, and protecting the quality of life of its residents through addressing any suspected breaches of planning control, including any failure to comply with conditions on any permission given.

We are unable to monitor every site all the time, so the role of public in alerting us to any suspected breaches of planning regulations is both essential and welcomed.

The County Council has powers to deal with any planning breaches identified in relation to minerals and waste developments or operations, and development on land we own or use in connection with a County service (e.g. schools). Other planning breaches are likely to be dealt with by relevant district council in which it falls but where this is not clear we will work with our colleagues in the districts to identify how we progress your enquiry.

How to report

You can do so by completing our on-line form:

Report a breach of planning

In order to assist us, you should provide the following information so we might better understand your enquiry:

A clear description of the alleged breach

  • Why you think this is a breach of planning
  • A description of the 'harm' being caused e.g. noise, traffic, smells.
  • The date the activity started, is it happening now, is it getting worse?
  • A specific site address (if it is a field, describe the surrounding area to help identify the exact site).
  • The name and contact details of the site owner/occupier/builder/agent, where known
  • Your name and contact details – we will not normally investigate anonymous or vexatious complaints
  • Any other information you think would be helpful

Our promise 

  • We will acknowledge receipt of your report within 5 working days
  • Where the matter is not related to planning service or the County Council, we will advise you on who you should contact
  • Your details will remain confidential, and not released without your permission.
  • We will investigate all credible reports and let you know what we find, and what we intend to do.
  • We will update you on progress, on request
  • Where a breach of planning regulations can be evidenced, is causing significant harm, we will consider the appropriate formal action where the co-operation of those responsible is not forthcoming.
  • We will inform you of the outcome of any investigation within 5 days of the decision being made.

Further information on the operation of the Council’s Planning Enforcement Service, how to make a report, how we investigate and make decisions, and what action we might take, is set out in the Council’s Planning Enforcement Plan. Appendix 2 of the Council Planning Enforcement Plan sets out our Customer Service Standards.

A separate ‘County Matters Document' explains the roles of the different planning enforcement agencies in the County, and how we work together to respond to any enquiries received.

Other contacts

District Planning Enforcement teams:

Cheltenham Borough Council

Cotswold District Council

Forest of Dean District Council

Gloucester City Council

Stroud District Council

Tewkesbury Borough Council

Environment Agency

Health and Safety Executive

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