Making a complaint

In this section

If you wish to make a complaint about how we use your personal data, you should first contact Gloucestershire County Council as the Data Controller, using the contact details below:

Contact: Data Protection Officer, Gloucestershire County Council
Email: dpo@gloucestershire.gov.uk

If your complaint is not answered to your satisfaction, and you wish to raise your complaint with the Information Commissioner’s Office, you can contact them by visiting the ICO website or by calling 0303 123 1113.

For more information about how Gloucestershire County Council uses your information please visit our Data Protection pages.

Last reviewed: 21/04/2026

Gloucestershire County Council, including Gloucestershire Fire and Rescue Service, is the Data Controller for the personal information we collect about people who work for, have worked for, or are seeking to work for, the council (including elected members). We are committed to ensuring that we only collect information necessary for employment and workforce management purposes. Any information we collect and use will be handled in accordance with data protection legislation and our corporate policies, which can be found on our Information Management and Security Policies page.

This notice explains:

What personal data we use and why we need it for employment-related activities.
The lawful basis for processing your data under UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).
Where we obtain your data and who we may share it with (for example, pension providers, statutory bodies).
How long we keep your data and the measures we take to keep it secure.
Your rights under data protection law and how to exercise them.

We will not use your personal information for marketing or share it with third parties for unrelated purposes. Where we use third-party suppliers (for example, payroll or IT services), they are contractually obliged to handle your data securely and in compliance with data protection requirements.

However there are some specific policies covering how we use the three main types of information we can collect:

Data Protection Policy
Special Category Data Policy
Criminal Convictions Data Policy

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