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  1. Home
  2. Health and social care
  3. Adult social care
  4. Social care policies and procedures
  5. Accessible Information Standard (AIS)
  6. Adult Social Care Accessible Information Policy
  7. Definition

Definition

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Definition
  5. 5
    Legal Context
  6. 6
    Associated policies
  7. 7
    Requirement to identify information and communication needs
  8. 8
    Recording requirements
  9. 9
    Requirement for the record to have a highly visible flag or alert
  1. 10
    Requirement to include recorded data about information and/or communication needs within existing data sharing processes
  2. 11
    Requirement to meet information and/or communication needs
  3. 12
    Commissioned services
  4. 13
    Dissatisfaction/complaints
  5. 14
    Implementation
  6. 15
    Monitoring and Review
  7. 16
    Appendix 1– Exclusions
  8. 17
    Appendix 2– Definitions
  9. 18
    Policy details

4.1    Definitions of specific terms used within this policy are provided at Appendix 2.

Last reviewed: 23/06/2025
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