Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Recording requirements
In this section
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1Introduction
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2Purpose
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3Scope
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4Definition
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5Legal Context
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6Associated policies
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7Requirement to identify information and communication needs
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8Recording requirements
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9Requirement for the record to have a highly visible flag or alert
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10Requirement to include recorded data about information and/or communication needs within existing data sharing processes
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11Requirement to meet information and/or communication needs
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12Commissioned services
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13Dissatisfaction/complaints
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14Implementation
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15Monitoring and Review
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16Appendix 1– Exclusions
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17Appendix 2– Definitions
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18Policy details
We are currently reviewing the Accessible Information policy.
8.1 Where needs are identified, the individual’s social care record will include:
- the type of support required
- how needs are to be met
- where information was provided by anyone other than the individual concerned, the name of the person who provided the information and the reason why
- where relevant, confirmation that the individual has given their specific consent to communication support being provided by a family member or any other person who is not a registered communication professional
8.2 Information and communication needs will be recorded in the support/carer plan.
8.3 The social care record and plan will be amended when it is identified that information and/or communication needs have changed.
Policy published : Nov 2016
Policy reviewed : March 2020
Last reviewed: