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Implementation

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Definition
  5. 5
    Legal Context
  6. 6
    Associated policies
  7. 7
    Requirement to identify information and communication needs
  8. 8
    Recording requirements
  9. 9
    Requirement for the record to have a highly visible flag or alert
  1. 10
    Requirement to include recorded data about information and/or communication needs within existing data sharing processes
  2. 11
    Requirement to meet information and/or communication needs
  3. 12
    Commissioned services
  4. 13
    Dissatisfaction/complaints
  5. 14
    Implementation
  6. 15
    Monitoring and Review
  7. 16
    Appendix 1– Exclusions
  8. 17
    Appendix 2– Definitions
  9. 18
    Policy details

14.1    The requirements of this policy will be communicated:

  • to staff

  • to any external person or organisation authorised to carry out assessment, support planning and/ or review processes on behalf of the council

  • to providers of independent and third sector providers commissioned to provide adult social care on behalf of the council. 

14.2    Policy will be published on the council’s website.

Last reviewed:
Previous Dissatisfaction/complaints Next Monitoring and Review