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  1. Home
  2. Health and social care
  3. Adult social care
  4. Social care policies and procedures
  5. Accessible Information Standard (AIS)
  6. Adult Social Care Accessible Information Policy
  7. Purpose

Purpose

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Definition
  5. 5
    Legal Context
  6. 6
    Associated policies
  7. 7
    Requirement to identify information and communication needs
  8. 8
    Recording requirements
  9. 9
    Requirement for the record to have a highly visible flag or alert
  1. 10
    Requirement to include recorded data about information and/or communication needs within existing data sharing processes
  2. 11
    Requirement to meet information and/or communication needs
  3. 12
    Commissioned services
  4. 13
    Dissatisfaction/complaints
  5. 14
    Implementation
  6. 15
    Monitoring and Review
  7. 16
    Appendix 1– Exclusions
  8. 17
    Appendix 2– Definitions
  9. 18
    Policy details

2.1    The purpose of this policy is to set out how Gloucestershire County Council (the council) will implement the five mandatory AIS requirements across Adult Social Care Services. 

Last reviewed: 23/06/2025
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