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Duty of Care

In this section

  1. 1
    Introduction
  2. 2
    Duty of Care
  3. 3
    Royal Pharmaceutical Society principles
  4. 4
    Responsibilites
  5. 5
    Training and competency
  6. 6
    Information required before staff may assist with medication
  7. 7
    People assessed as able to manage their own medication
  8. 8
    Prompting/assisting with/administering medication
  9. 9
    Side effects/adverse reactions to medications
  10. 10
    Medication administration errors and incidents
  11. 11
    Ordering/receiving medication supplies
  12. 12
    Storing medication safely
  1. 13
    Continuity of care
  2. 14
    Returning medication at the end of service/disposal of unwanted medication
  3. 15
    Controlled drugs
  4. 16
    Medication records and data protection
  5. 17
    Medication audits
  6. 18
    Emergency Planning
  7. 19
    Concerns and complaints
  8. 20
    Implementing, monitoring and reviewing policy
  9. 21
    Appendix 1
  10. 22
    Appendix 2
  11. 23
    Appendix 3 - legal context
  12. 24
    Policy Details

2.1    We have a duty of care towards people using our services.

2.2    Staff will support and encourage people to maintain prescribed health treatments and to make informed decisions about their health and medication.  We will provide information in an accessible format.  Please see our  AIS-Policy2020-under-review.pdf

2.3    Staff will take a ‘safety first’ approach when there is any risk of harm to people using our services and take whatever action is appropriate or necessary to keep people safe.  This may involve alerting a line manager / health professional; seeking clinical advice from an appropriate health professional; getting immediate help for the person when needed.

2.4    Staff will record concerns about health / medications and actions taken to resolve them in the person’s record.

2.5    Staff will follow Gloucestershire’s:

 

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