4.1 We work alongside people to support their wellbeing and safety, recognising their strengths, abilities and right to live as independently as possible while receiving appropriate care and support.
4.2 Staff will support people to understand and manage their health in ways that work for them, enabling them to make informed choices. We encourage and support people to follow agreed care plans and provide information in a format that is accessible and meaningful to them.
4.3 Staff will work proactively and collaboratively with people to promote safety and reduce risks, taking action when needed to prevent harm. This may include working with line managers, healthcare professionals or other services, seeking clinical advice, or arranging immediate support where this is in the person’s best interests.
4.4 Any concerns about health, wellbeing or medication — and the actions taken in response — will be accurately recorded in the person’s record, reflecting the person’s views, wishes and outcomes wherever possible.
4.5 For children and young people, all practice must also align with:
- The child’s care plan and placement plan
- Statutory safeguarding duties under Working Together to Safeguard Children
4.6 Staff will follow Gloucestershire safeguarding procedures, working in partnership with people and other agencies:
- Multi-agency safeguarding policy and procedures where an adult with care and support needs appears to be experiencing or is at risk of abuse and neglect
- Safeguarding Children procedures where it appears that a child or young person may be a child in need.
