Coronavirus update

We’re pleased to welcome pre-booked researchers and volunteers.   Please see details of our new arrangements on our Preparing to Visit page.

You will need to book your documents in advance.

Gloucestershire Family History Society have re-opened for pre-booked visits.


Preparing to Visit

Good news!

We are pleased to announce that Gloucestershire Archives at the Heritage Hub re-opened to the public on 4th August.  Pre-booking is essential

Opening hours

Our opening times will be Tuesday-Friday 9.00am-4.30pm. We will not open on Saturdays, but this will be kept under review.

Making an appointment

We will be operating an appointment system for all visitors to Gloucestershire Archives @ the Heritage Hub. This is to ensure that the recommended social distancing measures can be observed at all times.

To visit us, you'll need to:

  • use an Archives and Records Association (ARA) Archives Card.

If you do not already have an Archives Card, please register for one online before your visit. This replaces the discontinued County Archives Research Network (CARN) reader’s card. 

All first time users of an ARA Archives Card will need to bring ID to validate their application.  Arrangements have been made to show ID, at a safe distance.

By registering using the ARA Archives Card system, we'll be able to log your visit, in case of contact tracing. See our privacy notice for more information.

We need 3 working days’ notice and you can order up to 10 documents. Please search our online catalogue to see what is available.  We cannot guarantee that every item will be accessible as all material will be quarantined for 72 hours after use. If you know that you'll need to see more than 10 documents, please email us at

  • give us details of convenient times for you. Every effort will be made to accommodate our users but due to a reduced searchroom capacity, we may ask you to suggest an alternative date.

Each booking will be confirmed by email with further information about your visit. Please read this information carefully. Wait until you have received this confirmation before making your visit.

If you feel unwell on the day of your visit, please call us on 01452 425295 to rearrange your appointment.

During this uncertain time, we will keep our arrangements under review so please check the website before visiting next time.

Donations and Deposits

If you'd like to make a donation or deposit please get in touch with the Collections Management team at or 01452 425294 to arrange an appointment.

Help us improve Gloucestershire Archives

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