Ending a volunteer agreement/managing concerns

16.1    Volunteers may end the volunteer agreement at any time by notifying the relevant manager/their delegated representative.

16.2    In some circumstances, the council may have to consider ending a volunteer’s involvement, for example where:

• there are concerns about a volunteer’s conduct or competence, or
• ill health prevents the volunteer from being appropriately involved

16.3    Where there are concerns, the volunteer will not be involved in any capacity in any service until the relevant manager/their delegated representative has considered the concerns and discussed them with the volunteer

16.4    After the discussion, the relevant manager/their delegated representative will:

• decide whether the volunteer’s continued involvement is appropriate, and
• provide the volunteer with written confirmation of the decision