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Making decisions about whether or not to involve volunteers in an Adult Social Care service

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Safeguarding
  5. 5
    Making decisions about whether or not to involve volunteers in an Adult Social Care service
  6. 6
    Making people aware of volunteering opportunities
  7. 7
    Who can apply to volunteer within Adult Social Care
  8. 8
    Acceptance/non-acceptance decisions
  9. 9
    Volunteer Code of Conduct and Volunteer Agreement
  10. 10
    Trial period
  11. 11
    Volunteer records
  1. 12
    Induction and ongoing support for volunteers
  2. 13
    Health and safety
  3. 14
    Insurance
  4. 15
    Pre-agreed expenses
  5. 16
    Ending a volunteer agreement/managing concerns
  6. 17
    Emergency Planning
  7. 18
    Monitoring
  8. 19
    Review
  9. 20
    Appendix 1
  10. 21
    Policy details

5.1    The needs, rights and safety of people who use our services will be the paramount consideration when deciding whether or not to involve volunteers in any Adult Social Care service. Decisions will be subject to:

  • risk assessment, and
  • approval by the Head of Adult Support Services

5.2    The council will not involve volunteers in: 

  • any statutory service
  • provision of personal care, or
  • driving on behalf of the council

5.3    With the exception of pushing people in wheelchairs, the council will not involve volunteers in moving and handling. 

5.4    We will only involve a volunteer in pushing someone in a wheelchair following: 

  • a risk assessment by an appropriately qualified risk assessor, and
  • specific advice and/or appropriate training
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