Definitions

In this section

1. 1
   Introduction
2. 2
   Purpose
3. 3
   Scope
4. 4
   Legislation
5. 5
   Associated policies
6. 6
   Definitions
7. 7
   Care Act duty to involve people in decisions that affect them
8. 8
   What substantial difficulty means
9. 9
   Care Act Advocacy for Adult Social Care processes including complaints
10. 10
    Care Act Advocacy for safeguarding processes
11. 11
    Who is appropriate to act as an informal representative
12. 12
    When an Independent Care Act Advocate will be arranged even though there is an appropriate informal representative
13. 13
    Changes to representation

1. 14
   Out of County Care Act advocacy arrangements
2. 15
   The Independent Care Act Advocate’s role
3. 16
   Independent Care Act Advocates’ rights to access health and social care records
4. 17
   The Council and Independent Care Act Advocates – working together
5. 18
   Care home closures/provider failure
6. 19
   Decisions that require an Independent Mental Capacity Advocate (IMCA)
7. 20
   Independent Mental Health Advocates (IMHA)
8. 21
   Commissioning requirements for Independent advocacy
9. 22
   Dissatisfaction/Complaints
10. 23
    Implementation
11. 24
    Monitoring and review
12. 25
    Appendix– Definitions
13. 26
    Policy details