Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Policy details
In this section
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1Introduction
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2Purpose
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3Scope
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4Legislation
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5Associated policies
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6Definitions
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7Care Act duty to involve people in decisions that affect them
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8What substantial difficulty means
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9Care Act Advocacy for Adult Social Care processes including complaints
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10Care Act Advocacy for safeguarding processes
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11Who is appropriate to act as an informal representative
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12When an Independent Care Act Advocate will be arranged even though there is an appropriate informal representative
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13Changes to representation
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14Out of County Care Act advocacy arrangements
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15The Independent Care Act Advocate’s role
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16Independent Care Act Advocates’ rights to access health and social care records
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17The Council and Independent Care Act Advocates – working together
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18Care home closures/provider failure
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19Decisions that require an Independent Mental Capacity Advocate (IMCA)
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20Independent Mental Health Advocates (IMHA)
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21Commissioning requirements for Independent advocacy
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22Dissatisfaction/Complaints
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23Implementation
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24Monitoring and review
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25Appendix– Definitions
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26Policy details
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Document reference: |
GCC-ASC-POL-024 |
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Version: |
5 |
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Executive lead: |
Assistant Head of Adult Social Care operations |
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Policy approved by: |
Director of Operations for Adult Social Care |
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Policy first issued: |
1996 |
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Policy reviewed: |
October 2010 |
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October 2011 |
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August 2019 |
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January 2023 |
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This version approved |
January 2023 |
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Next review due by: |
January 2024 |
This is a controlled document
Please make sure that you are working to the most up to date version of this policy, i.e. the controlled policy document published on the GCC website.
You may print this document but printed copies are not controlled.
Last reviewed: