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Introduction

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Legislation
  5. 5
    Associated policies
  6. 6
    Definitions
  7. 7
    Care Act duty to involve people in decisions that affect them
  8. 8
    What substantial difficulty means
  9. 9
    Care Act Advocacy for Adult Social Care processes including complaints
  10. 10
    Care Act Advocacy for safeguarding processes
  11. 11
    Who is appropriate to act as an informal representative
  12. 12
    When an Independent Care Act Advocate will be arranged even though there is an appropriate informal representative
  13. 13
    Changes to representation
  1. 14
    Out of County Care Act advocacy arrangements
  2. 15
    The Independent Care Act Advocate’s role
  3. 16
    Independent Care Act Advocates’ rights to access health and social care records
  4. 17
    The Council and Independent Care Act Advocates – working together
  5. 18
    Care home closures/provider failure
  6. 19
    Decisions that require an Independent Mental Capacity Advocate (IMCA)
  7. 20
    Independent Mental Health Advocates (IMHA)
  8. 21
    Commissioning requirements for Independent advocacy
  9. 22
    Dissatisfaction/Complaints
  10. 23
    Implementation
  11. 24
    Monitoring and review
  12. 25
    Appendix– Definitions
  13. 26
    Policy details

1.1    Gloucestershire County Council Adult Social Care (the council) commissions the following types of independent advocacy to meet its statutory duties :

  • Independent Care Act Advocacy
  • Independent Mental Capacity Advocacy
  • Relevant Persons Representatives (DoLS)
  • Independent Mental Health Advocacy
  • Independent Health Complaints Advocacy

Click here to download a copy of the policy:  Independent-Advocacy-in-Adult-Social-Care-Policy.pdf

1.2    The council is committed to supporting people to be active partners in social care decisions that affect them. From the first point of contact with Adult Social Care, the Council will support people to:

  • understand how the social care system works

  • express their wishes and feelings

  • weigh up their options

  • make their own decisions

Policy published : 1996

Policy reviewed : 2023

 

Last reviewed:
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